TERMS AND CONDITIONS

  1. To secure your reservation, kindly complete the online request form available on our website. Alternatively, the accommodation request form must be completed and sent to My Great Escapes Reservations via post or email to reservations@thaiescapes.com.au.
  2. The accommodation is for a 7 night stay valid for 2 adults at Absolute Twin Sands Resort in Phuket, Thailand. Normal hotel check-in and check-out times apply.
  3. Guests must be couples married or co-habituating for 2 or more years, travelling together. Both members of a couple must be a minimum of 30 years of age prior to check-in and no more than 65 year of age prior to check-out. You may bring up to 2 children under the age of 12 free of charge. For children 13-18 years old, a surcharge of €99 per child will apply.
  4. Guests combined annual income must be superior to €40,000 equivalent. (approx. AUD $60,000)
  5. All requested dates are subject to availability and all check-in dates go strictly from SATURDAY ONLY.
  6. Extra nights may be available upon request and at a heavily subsidized rate.
  7. Certain blackout periods may apply during peak times of high occupancy. (Christmas, New Year, Chinese New Year and Songkran)
  8. This voucher relates to accommodation only. All other expenses including travel, food & beverages are the sole responsibility of the recipient using the voucher. Furthermore, the recipient will be responsible for any loss or deliberate damage caused as a result of their occupancy at the resort.
  9. A booking fee of $25 per person must be sent together with your request form either by cheque/money order or will be debited from credit card details supplied. This will be refunded if the booking is unsuccessful. Should the Resort accept one of the proposed dates then the booking fee becomes non-refundable.
  10. Travel must be booked and completed as per the expiry date. All bookings must be made within 3 months of the recipient receiving the voucher or the voucher becomes void.
  11. All Booking Requests must be made at least 30 days in advance. Once a booking is confirmed flight details must be submitted no later than 6 weeks from arrival or voucher becomes void.
  12. Bookings can be amended up to 4 weeks prior to check-in. However, a charge of AU $55 per person will apply for each amendment after the reservation has been confirmed and advised.
  13. Bookings are non-transferrable so name changes are not accepted. Reservations must be cancelled and new ones requested.
  14. Upon check-in, guests would be asked to provide debit/credit card details for room security as per normal resort procedures. If clients are not able to provide this, a cash deposit of €500 will be requested (approx. AUD $700)
  15. Group travel is not permitted. A group is defined as two or more families travelling during the same period to the same resort area or property.
  16. Only one voucher permitted per household.
  17. As this is a cross-promotion between the properties and the participating agent, guests may be invited to attend a short presentation where the properties may wish to showcase their entire property and any offerings they may have. Please note that you are under no obligation to buy anything but failing to attend may result in the full rack rate being charged to the guest for their stay.
  18. Participation in this promotion will not create any legal relationship between the promoters and the recipients.
  19. This voucher has no cash redemption value and is not for retail sale or resale, unused or expired vouchers do not have a refund value.
  20. Terms and conditions may change from time to time without notice. For the most up to date T&C’s please visit: http://mygreatescapes.com.au.